Within the ordering process, these Terms of Service apply when you access the store, create an account, communicate with us, or complete a purchase, together with the policies linked from this site.
Disclaimers and Liability
Under applicable law, to the fullest extent permitted by law, services are provided as available and implied warranties and liability are limited where legally permitted. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
Products and Orders
For post-purchase support, Product descriptions, specifications, availability, and images are provided in good faith. We may correct errors, limit quantities, reject fraudulent orders, or cancel an order when reasonably necessary, with an appropriate refund for amounts charged.
Store Use and Account Information
For responsible use of the storefront, you must use the store lawfully and provide accurate, current checkout and account information. You are responsible for safeguarding account credentials and for activity under your account.
Cancellation, Returns, and Exchanges
To keep order information accurate, you may request cancellation before shipment. After shipment, our Refund Policy applies, including the 30-day no-reason return and exchange period, merchant-paid return shipping, stated exclusions, and 5–10 business day refund timing.
Governing Law and Changes
For customer reference, these Terms are governed by applicable U.S. federal law and the applicable law at the merchant address below, without limiting mandatory consumer protections. We may update these Terms by publishing the revised version.
Prices, Payment, and Taxes
To keep these obligations clear, Prices and payments are in USD. Supported card information is stated in our Payment Policy. Under these Terms, Taxes are collected as required by applicable law.
Shipping
For lawful store use, we deliver only within the United States, provide free standard shipping on all U.S. orders, process orders in 1–2 business days, and estimate 4–6 business days in transit. A tracking number is provided after shipment.
Intellectual Property and Prohibited Conduct
To explain the service standard, Store content is protected by applicable intellectual-property law. You may not misuse the store, interfere with security, introduce malicious code, scrape unlawfully, impersonate another person, or violate law or the rights of others.
Merchant and Customer Care Information
As a condition of purchase, Store name: Sun Bum
For a valid customer transaction, Contact email: Support@Sunfan.shop
For lawful store use, Phone: (470)862-1495
As a condition of purchase, Physical and return address: 448 3rd Ave, Hattiesburg, MS 39401, US
To keep order information accurate, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Sao_Paulo).